Return Policy

Customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a full refund for items returned in their original condition—unworn, unwashed, and with tags still attached. You must return the item within 14 days from the day you received your order. 

Returns will be processed once we receive the items, and refunds will be issued to the original payment method used at the time of purchase. Please keep in mind that return shipping costs are the responsibility of the customer.

Please return your packages to the following address:

Aeris SARL
Chemin du Vuillonnex 14 A
1233 Bernex
Switzerland

If you have any questions or need assistance with your order, feel free to reach out to us on info@aeris-ch.com